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Costcutter Supermarkets Group

We provide recruitment marketing, corporate communications, crisis and content support for Costcutter Supermarkets Group, the owner of the Costcutter and Mace convenience store brands.

Challenge

The UK convenience sector is an extremely competitive market which is growing thanks to changing shopping behaviour that favours more frequent top-up shopping. As a 30-year stalwart of the convenience sector, Costcutter Supermarkets Group and its network of independently owned stores, are well placed to benefit from this growth.

However, as well as competition being fierce, shopper expectations are changing rapidly and helping its retailers navigate these changes successfully is a considerable challenge.

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Solution

We provide recruitment marketing, corporate communications, crisis and content support for Costcutter Supermarkets Group, the owner of the Costcutter and Mace convenience store brands.

Our target audience is the 1,500 independent retailers who own and manage the Costcutter and Mace stores as well as the thousands of prospective retailers across the sector. The programme therefore involves a mix of content production and management supporting the end-to-end recruitment journey, supporting key retailer initiatives such as Costcutter’s unique Shopper First: Drive Five to Thrive programme and a wide range of other content and communications work including media relations, speech writing and video production.

Results

Sean Russell, Marketing Director for Costcutter Supermarkets Group, said: “This is a significant time for our business as we help our retailers to thrive and grow in a rapidly evolving market. Taking our retailers on the journey of change involves communicating with them through a considered approach built upon a deep understanding of our retailers. By working as part of the team here at Costcutter Supermarkets Group, Seen&Read has designed and continues to deliver a communications and content strategy that is critical to our business, meaning we have more effective engagement with both our existing and prospective retailers.”

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